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Steps to get duplicate BSNL SIM card

2/18/2014

21 Comments

 
Picture
My mom lost her Nokia X2 mobile phone along with the super old (8 years) BSNL SIM card during an auto rickshaw ride.  More than the loss of handset, my mom was apprehensive about getting back the same BSNL mobile number. 

It took almost one day for us to identify the correct customer care number to block the SIM card, then to my surprise I could not find any information on how to get a replacement SIM for the same no., all my Google searches went in vain and none of the calls I dialed to BSNL offices were answered. I was just instructed to go to the BSNL customer care office by the people at telephone exchange.

So here is what I did or You should do: 

1. Find out where the nearest customer care center is, or You can get this job done at BSNL Tele shoppe. I was fortunate enough to have one at Greams Road, Chennai.  Folks from Chennai can use the following link: http://chennai.bsnl.co.in/mktgchn/AllCSR.asp

2. In order to request for a replacement SIM card you require ID proof (Photo ID and Address proof) copies along with original for verification (At times they verify, better to carry it)

3. A request form should be filled, I took a pic of this form. You can download it using the link below.
BSNL Replacement SIM Card Request Form
File Size: 370 kb
File Type: jpg
Download File

Note:  You will have to fill at least 3 frequently dialed numbers in this form and I collected this form from BSNL TeleShoppe, 16A Greams Road, near post office, Chennai, Tamil Nadu. Your state might have a different form)

4. Submit the completed form along with ID proofs and pay Rs. 20 (for a 2G sim).

5. You can pay Rs. 200 for a BSNL 3G SIM, but remember, 3G SIM card cannot be cut and used as a Micro SIM.

6. Once you pay the amount, a new SIM and receipt will be provided to you across the counter. 

7. It takes 1 hour for the sim to get activated (I was instructed NOT to put the sim in dual sim phone till it gets activated - I don't know why, but just follow :D )

Alright guys, good luck to get your duplicate SIM cards!

*SIM is the abbreviation of Subscriber Identity Module. 
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You may also be interested in reading:  How to Reset BSNL Wifi Password

21 Comments
Dhinesh
2/18/2014 12:40:24 am

Very useful information anna.. Thanks for posting.

Reply
aparna
6/3/2014 03:26:31 am

Very informative. Thank u..

Reply
Ratheesh
6/9/2014 11:55:54 pm

Hi Bro,
Excellent post. I have been trying over a month to get a micro sim for existing BSNL no to use it with my new mobile. I tried calling different CSR numbers to know the availability of micro sim but my efforts ends in vain as i have not been given any useful info by them.

Could you plz let me know where can i get a replacement 3g micro sim for my existing BSNL number. Thanks a lot .

Reply
M Vinoth Kumar
6/26/2014 01:21:25 am

Thanks a lot machi :) I have been chasing google to find the proper customer care number for BSNL mobile services and when i called them, buggars asking for last 3 numbers called from lost sim card. Ivanunga ariva kandu naan viyanguraen

Reply
gary
7/12/2014 12:31:10 pm

Thanx

Reply
Praveen Agrawal link
7/24/2014 12:37:36 am

Mera ko aapna Bsnl no. nikalbana he jo kee gum ho chuka he

Reply
Dr Ranu
8/12/2014 07:32:09 pm

Thanx Stephen... it really helped me...i searched all probable sites but all in vain as i was using dual sim mobile. But thnx to ur post, i used single sim mobile instead of dual sim mobile n got positive result immediately.... god bless u..:)

Reply
deepu
8/24/2014 04:58:22 pm

very nice information

Reply
devi
8/28/2014 04:18:23 pm

very informative and really helpfull. thank you so much

Reply
M s Sharma
8/31/2014 08:03:33 am

Thanx ,for very useful informations

Reply
Dharanikumar
9/16/2014 04:44:50 pm

thank you sir

Reply
venu
11/13/2014 12:13:38 pm

Thank you very much... Welcome... for your social work...

Reply
Rao
1/31/2015 05:58:32 am

Sooner info...... Very useful.... You made my life easy

Reply
hari
2/22/2015 04:37:50 pm

thanks dude for the info

Reply
harmitha
3/21/2015 10:05:00 pm

but what about the contacts saved in the old sim?? is there a way to get all the contacts that are saved in the old sim's
memory.

Reply
arshita link
5/25/2015 04:10:01 am

Hi, i want a duplicate bnsl 2g sim, but my previous sim was from west bengal and now i am in hyderabad. Can i get my new sim in hyderabad?

Reply
srinivas
8/8/2015 05:52:46 pm

very informative

Reply
Santhso
10/2/2015 08:22:39 pm

Thank you Stephen. Very detailed instructions.

Reply
Ravi
12/21/2015 01:21:34 am

Thank you for the valuable information

Reply
A C Muthiah
4/17/2016 08:57:20 pm

Thank you. I went through the process of finding out like you did. Finally I found your post, thank god.
I also changed SIM at airtel. Smooth, helpful and easy process all the way. What a difference between BSNL and private mobiles!
Muthiah

Reply
Bholanath
3/5/2017 04:56:49 am

Thanks for the details, it helped me to swap my sim at Hyderabad, chanda nagar BSNL tele service center.
Now you get 2G/3G sim for Rs 20 and it can be cut to micro/nano sim as well.
The only info which I want to add is .. you need a photograph as well while filling the form, though its written as non mandatory as per the instruction but the BSNL guys wont accept the application without a coloured passport size photograph affixed to the application form and signed across..

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