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Pathetic lunch at Sea Crest Restaurant, MGM Beach Resort

10/27/2014

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 I'll never go back to this restaurant.. ever. Trust me it is one of the worst in ECR off late. I was here with my cousins on Diwali day for lunch. Some 60% of the seats were occupied and we chose to sit in the Non-AC section. There were some 50 crows flying over the table-umbrellas to steal the food. 



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The "Chennai" UBER Experience

10/1/2014

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Finally I got a chance to try Uber! After so much of speculation about it's "on demand" taxi hire business model, I had an opportunity to try it out. I had to rush home after a team dinner at Boat Club, RA Puram. The closest cab was 12 mins away when I pinned my location, It was a White Honda City with a fancy 6161 no. plate. 

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Good customer service is about creating an emotional connect

3/3/2014

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In the service Industry,  it is important for the brand to create an emotional connect with the consumer. There are hundreds of KPIs to measure customer satisfaction 1) Service Time 2) Turnaround times 3) NPS etc. All these measures are very important and tell you if your customer service is moving in the right direction. But KPIs only tell you what has happened in numbers, but never tells you about what went wrong in a particular interaction.


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Moto G 16 GB Review

2/25/2014

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Moto G is definitely one of the best budget phones to come out in recent times. Approximately 2 years ago, I got a Samsung Galaxy Y and in the last few months I was looking to upgrade to a better phone with bigger screen and more processing juice. But I was against spending Rs. 30,000 plus for a very high end phone and was looking at Phones below 15K.


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Rent an apartment in Chennai OMR easily! 

2/18/2014

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It's never easy to rent an apartment in Chennai, especially if you are new to the city. The rental business is totally unorganized and it has become chaotic with small time brokers, who generally land you in the wrong place for a quick buck. But take heart, there's some relief now! Today, I met this gentleman called Kathiravan, CEO of OMR Rentals, he has a fresh approach to this rental business and has success fully completed 600 rental agreements in just 3 years! Isn't that amazing?


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Made to Break: Nokia Lumia Phones, A disappointed Nokia user’s review

2/13/2014

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Lumia or a Windows phone was nowhere in my radar when I wanted to change my phone, a 24 months old Samsung Galaxy S+ or i9001 as the website calls it. Some of my friends had bought Lumia 520 and praised it for the fluidic OS and sturdy build quality. Slowly, in couple of months some of my well known contacts bought this Nokia Lumia Series Smartphone.

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